Pet Care from Home!
Barnside Veterinary Hospital is now offering remote healthcare services with TeleVet! With the TeleVet mobile app you can easily send virtual consultation requests to us whenever you have a concern about your pet.
To get started, download the TeleVet app on the Apple App Store or Google Play Store and create a profile for you and your pet (pictures encouraged!). When you need us, create a consultation request detailing your pet’s issue. Upload any pictures or videos, then instant message or talk with us face-to-face through a video conference call to help get your pet feeling better again. We look forward to talking with you soon.
To get started, download the TeleVet app on the Apple App Store or Google Play Store and create a profile for you and your pet (pictures encouraged!). When you need us, create a consultation request detailing your pet’s issue. Upload any pictures or videos, then instant message or talk with us face-to-face through a video conference call to help get your pet feeling better again. We look forward to talking with you soon.
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Telemedicine FAQ's
Why is Barnside offering telemedicine?
Telemedicine isn’t about replacing visits to the hospital. It’s about complementing those services and establishing a means to monitor patients and communicate with clients using modern telecommunication tools. You are always welcome to call and schedule an appointment, but we hope you will appreciate the flexibility of a telemedicine consultation when appropriate.
What is the Televet app?
TeleVet is a mobile application that connects Barnside Veterinary Hospital doctors with our existing clients through secure text, call or video.
How much does a virtual exam cost?
$55
How many problems can be addressed during the virtual consultation?
This charge is per problem. Some problems are able to be resolved via text messaging augmented by photos or videos, while other problems may require a phone call or video conference. The doctor assigned to your consultation will determine the best way to resolve your problem. If you have additional problems that you would like to have addressed, you can either schedule another virtual consultation or call for an in-person comprehensive physical exam and evaluation at Barnside.
What if my problem cannot be fully addressed via the virtual consultation and results in my having to schedule an office visit for a physical exam?
If you start with a virtual consultation and the doctor feels that the problem is best addressed with an actual physical exam, you will receive a $25 credit toward your pet's exam with a Barnside veterinarian.
When will I be charged?
You will enter your payment information at the time you request the virtual consultation. You will not actually be billed until the consultation is complete.
If my pet has not been examined within a year, can I use the app?
Yes, but the doctor will not legally be able to diagnose or prescribe medications until they have performed a physical exam on your pet. When issuing guidelines, the American Veterinary Medical Association considers technological advancements, available research, as well as state and federal regulations. The AVMA states that veterinary telemedicine, like conventional veterinary medicine, should only be conducted within an existing Veterinarian-Client-Patient Relationship (VCPR), with the exception of advice given in an emergency until that patient can be seen by a veterinarian.
The New Jersey Veterinary Board and the AVMA’s Principles of Veterinary Medical Ethics require a VCPR for a veterinarian to diagnose, prescribe medication, or otherwise treat an animal. This requires us to have examined your pet within the last year.
If I am not a client at Barnside Veterinary Hospital, can I use the app?
Yes, but according to the AVMA, if a VCPR does not exist, the veterinarian or any other veterinary care professional can only offer general advice that is not specific to a particular patient. It should not include diagnosing, prognosis, or therapeutics.
When can I use the app?
Barnside veterinarians are available for TeleVet consultations 7 days a week from 10:00am -6pm.
You can also use the TeleVet app to consult with a Barnside veterinarian via text and photo messaging until 11pm.
Our doctors have a typical response time of 1-2 hours.
I have an emergency, can I use the TeleVet app?
No, the TeleVet app is not for emergencies! If a situation is life threatening, you should call Barnside for guidance or immediately take your pet to the nearest emergency center.
Telemedicine isn’t about replacing visits to the hospital. It’s about complementing those services and establishing a means to monitor patients and communicate with clients using modern telecommunication tools. You are always welcome to call and schedule an appointment, but we hope you will appreciate the flexibility of a telemedicine consultation when appropriate.
What is the Televet app?
TeleVet is a mobile application that connects Barnside Veterinary Hospital doctors with our existing clients through secure text, call or video.
How much does a virtual exam cost?
$55
How many problems can be addressed during the virtual consultation?
This charge is per problem. Some problems are able to be resolved via text messaging augmented by photos or videos, while other problems may require a phone call or video conference. The doctor assigned to your consultation will determine the best way to resolve your problem. If you have additional problems that you would like to have addressed, you can either schedule another virtual consultation or call for an in-person comprehensive physical exam and evaluation at Barnside.
What if my problem cannot be fully addressed via the virtual consultation and results in my having to schedule an office visit for a physical exam?
If you start with a virtual consultation and the doctor feels that the problem is best addressed with an actual physical exam, you will receive a $25 credit toward your pet's exam with a Barnside veterinarian.
When will I be charged?
You will enter your payment information at the time you request the virtual consultation. You will not actually be billed until the consultation is complete.
If my pet has not been examined within a year, can I use the app?
Yes, but the doctor will not legally be able to diagnose or prescribe medications until they have performed a physical exam on your pet. When issuing guidelines, the American Veterinary Medical Association considers technological advancements, available research, as well as state and federal regulations. The AVMA states that veterinary telemedicine, like conventional veterinary medicine, should only be conducted within an existing Veterinarian-Client-Patient Relationship (VCPR), with the exception of advice given in an emergency until that patient can be seen by a veterinarian.
The New Jersey Veterinary Board and the AVMA’s Principles of Veterinary Medical Ethics require a VCPR for a veterinarian to diagnose, prescribe medication, or otherwise treat an animal. This requires us to have examined your pet within the last year.
If I am not a client at Barnside Veterinary Hospital, can I use the app?
Yes, but according to the AVMA, if a VCPR does not exist, the veterinarian or any other veterinary care professional can only offer general advice that is not specific to a particular patient. It should not include diagnosing, prognosis, or therapeutics.
When can I use the app?
Barnside veterinarians are available for TeleVet consultations 7 days a week from 10:00am -6pm.
You can also use the TeleVet app to consult with a Barnside veterinarian via text and photo messaging until 11pm.
Our doctors have a typical response time of 1-2 hours.
I have an emergency, can I use the TeleVet app?
No, the TeleVet app is not for emergencies! If a situation is life threatening, you should call Barnside for guidance or immediately take your pet to the nearest emergency center.
